Is it good to have a poker face?
July 6, 2019

Doing What Works logo 181013Maybe it isn’t so much what you say. Maybe it’s the way you say it. The sparkle -- or the dread -- in your eyes. The tone of your voice. The urgency with which you speak. It's impossible to monitor every aspect of your nonverbal communication, but it's imperative you gauge how well you're communicating -- and how kindly -- if you want to make friends and influence people. Or at least, not make enemies! And should you even aspire to a poker face, anyway?